Office Address

Canopy-stag Limited
42 Kingsway Terrace
Birmingham
B15 3TN
United Kingdom

Email Contact

For service requests and general inquiries:

[email protected]

Please include details about your card retention incident and preferred contact method in your message.

Operating Hours

Monday - Friday: 7:00 AM - 10:00 PM
Saturday: 8:00 AM - 8:00 PM
Sunday: 9:00 AM - 6:00 PM

Extended hours available for urgent recovery situations. Contact us via email to arrange assistance outside standard hours.

Response Timeline

We typically respond to email inquiries within 30 minutes during operating hours. For immediate assistance with urgent card recovery situations, clearly indicate the urgency in your email subject line.

If you need to request a specific service, please use the form on our homepage for the fastest processing of your case details.